With the increase in ways to sell online and interact with
customers, the traditional retailers have started focusing on tracking their
customer’s orders quickly and more efficiently in order to be ahead of the
competition. This is done by Order Management System. Let dig deep into it.
What is OMS (Order
management System)?
OMS is a computer software system used in a number of
industries for order entry and processing. An integrated order management
system may encompass these modules:
·
Order processing
·
Product information
·
Vendors, purchasing, and receiving
·
Marketing
·
Financials
·
Inventory available to promise and sourcing
·
Order entry and customer service
·
Financial processing
·
Data analysis and reporting
·
Customers and prospects
Order Management
Systems and its integration
An OMS (order management system) is a hub where all the data
flows in and out. The data can be from the shopping cart, online storefront,
and the inventory system. The OMS is aided by integrations with services and
functions in each of those critical areas.
Below mentioned is a graph indicating the relationship
between Order Management System and the integrations.
At first, the OMS integrates with the sales channels such as
eBay or Amazon. The orders received from these channels are then entered
automatically into the platform of order management. After that the integration
of OMS with the shopping cart the data of customers back to the platform so
that they can see what the users are having in the cart and what are the
products being abandoned.
After an order is further processed, it is then updated to
the OMS and then processed for the payment by the accounting software
automatically. After that the shipping labels are created and then the order is
sent to the fulfillment centre.
Benefits of OMS
·
Visibility of business:
·
Task automation
·
Order accuracy
·
Turnaround time
Conclusion
We at Sites Simply deliver the OMS services by focusing on
the real values that matters. We make sure that the software meets the
immediate business needs for a fraction of the time and cost of a large
package, and offers a closer fit to the business requirements with less
compromise.
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